Privacy Policy

As with all shopping websites, we collect personal information from you when you shop online at www.window-kit.com

We use this information to make your shopping experience as easy as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is:

•Your name

•Email address – so we can email you order confirmations, delivery delays, offers etc.

•Delivery address

•Telephone number – we’ll only call if we have a delivery problem or to talk to you about your order

•Credit card details – we only ask for these when you place an order

To safeguard your credit card information all payment processing is carried out via PayPal Merchant Services and is handled through their secure servers.

 

Data Protection

We will NEVER pass on your details to third parties for marketing purposes.

There are only three circumstances where we may share some of your data with others:

•With agents (including credit reference agencies, credit card clearing agencies (PayPal Merchant Services), fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function

•In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

•To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).

If you have questions about your personal data or our privacy policy, please contact us at info@window-kit.com.

To see all the information we have about you, and to correct any inaccuracies, please write to:

 WINDOW-KIT

The Studio, 10 Abbey Hill Road

 Winchester, SO23 7AT

 UK

 

Cookies

Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user's identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc.

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The WINDOW-KIT website uses cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to login repeatedly.

Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to shop from the WINDOW-KIT website as the functions of the website are dependent on cookies. Please note that cookies are computer specific, so if you log on to any site from a different computer, the cookie settings on that computer will apply.

For further information about managing and disabling cookies on your computer see www.allaboutcookies.org/manage-cookies.

When you visit our sites, cookies are either served directly by us, or by our business partners. Here is a description of the different kind of cookies we use.

Essential cookies.  These cookies allow you to use the basic functionality of our website. For example, browsing our products, ordering and paying for items, checking your account information and viewing your order history.

Performance cookies.  These allow us to get to know how you use our website. They are used to analyse visitor information such as usage, visitor numbers and help us see how effective our advertising is and to understand what you like. We also use this information to help improve our website, make our marketing more relevant and improve the user experience.

Functionality cookies.  These allow us to provide additional functionalities to the website, and will retain some settings information. Whilst not essential for the functionality of our site, they do enable extra features that should improve your shopping experience.