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Privacy Policy
When you register with us, we ask for information such as your name, e-mail address, delivery address, contact details and, if you place an order, your credit card details. We keep a record of this information. All this is necessary for us to recognise you as a registered customer and to fulfil the orders you place with us.
We keep a record of your purchases with us; this means we can send you the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
We keep a record of any e-mail correspondence you send us. This helps us keep track of any problems or concerns you've had with our products or services.
Cookies
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.
Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The WINDOW-KIT website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.
The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used (which is what we are doing here!), and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org. Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org. However, you should be aware that the WINDOW-KIT website (in common with most other shopping web sites) will not work without cookies.
How we use your personal data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
- Dealing with orders and accounts for the supply of our products and services
- Planning and managing WINDOW-KIT business activities, including analysing retailers' shopping habits and preferences
- Research
- Providing you with information about the products and services we offer.
There are only two circumstances where we may share some of your data with others:
- With agents (including credit card clearing agencies e.g. PayPal Merchant Services), that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
- In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business)
- We will NOT pass on your email address to a 3rd party for marketing purposes.
- We will NOT pass on credit card details to anyone
Further Information
If you have questions about your personal data or our privacy policy, please contact us at info@WINDOW-KIT.com to see all the information we have about you, and to correct any inaccuracies.
If you do not wish to receive any further email messages from us please let us know by e-mailing your instructions to info@WINDOW-KIT.com
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